Tiny AI Team
From Pixel · TechSCREENSHOT
The chatbot-promise checklist: keep proof of what a company's AI told you
What happened when an airline's chatbot gave a passenger the wrong refund rule, then a 6-step checklist: screenshot with the date, save the chat, check the policy page, ask for it in writing, how to ask for a refund or escalate, and the card dispute route.
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Everything in the free version, plus:
- The Air Canada case in detail, with the sources: what the chatbot said, what the tribunal decided, and what it does not prove
- The 6-step checklist: screenshot with date, save the chat, find the policy page, ask in writing, escalate, card dispute
- Two copy-and-paste messages: confirm it in writing, and ask for a refund or a supervisor
- The US card dispute route from the FTC (60 days, in writing) and a note on small-claims options
- A proof-keeping checklist and a never-do-this list
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The chatbot-promise checklist: keep proof of what a company's AI told you
What happened when an airline's chatbot gave a passenger the wrong refund rule, then a 6-step checklist: screenshot with the date, save the chat, check the policy page, ask for it in writing, how to ask for a refund or escalate, and the card dispute route.
In the full guide
- The Air Canada case in detail, with the sources: what the chatbot said, what the tribunal decided, and what it does not prove
- The 6-step checklist: screenshot with date, save the chat, find the policy page, ask in writing, escalate, card dispute
- Two copy-and-paste messages: confirm it in writing, and ask for a refund or a supervisor
- The US card dispute route from the FTC (60 days, in writing) and a note on small-claims options
- A proof-keeping checklist and a never-do-this list
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